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Council Tax is usually paid by monthly instalments. Details of the instalments due are shown on your bill. However, if you prefer, you can pay the whole amount outstanding in one lump sum. If you choose to do so, your payment should be made within 14 days of receiving your bill.
Some people like to pay their annual bill 'half-yearly' in two instalments. This is acceptable, but two payments must be made by 1 April and 1 September.
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Payment can be made at any Post Office counter. Present your bill and either cash, cheque (made payable to 'Post Office Ltd') or debit card to make your payment and allow 5 working days for your payment to be received.
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Payment can be made at any outlet that displays the PayPoint logo. Present your bill and your payment and allow 5 working days for your payment to be received.
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Setting up a Direct Debit is one of the most popular ways to pay your bill, it means no more waiting in queues, writing cheques or worrying about finding the time to pay your bill.
Paying your bill by Direct Debit is easy, safe and once you've set it up you don't have to worry - your bank or building society will do the rest. Direct Debit is the most cost effective way to pay, which means we can provide better services and facilities for local people.
We can offer our residents the choice of paying their Council Tax on the 1st, 15th or 23rd of the month by Direct Debit only. The choice is yours!
If you want to pay by Direct Debit you can sign up over the phone on 01424 451081 and choose option 1 or download the direct debit form, complete it and send it back to us.
You may find it useful to read our help before downloading information.
If you are a Business Rates payer, you can also choose your Direct Debit payment date. Visit our Business Rates area for information and to download the Direct Debit form.
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Please make cheques and postal orders out to 'Hastings Borough Council'. They should be crossed 'Account Payee Only'. Please also write on the back of your cheque the Account Reference which is shown on the front of your bill.
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Please send your bill (so that it can be receipted and returned to you), together with your payment to:
Hastings Local Taxation Services
PO BOX 176
TN34 1PY
This address is for payments only - please do not send cash through the post.
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You can also use 'Telephone Banking' to make payments. If you wish to do so please quote the Account Reference shown on the front of your bill together with the Council's bank account details as follows:
The Co-operative Bank plc
Brighton Branch
164-165 Western Road
Brighton
East Sussex
BN1 2BB
Sort Code: 08-90-25
Hastings Borough Council General Account Number: 61091605
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You can now pay your Council Tax through BillPay using your Debit Card (Switch and Visa Delta).
If you wish to use this service, please follow the online registration process. Please note that you will need to quote your Council Tax reference number which is shown on your Council Tax bill.
The BillPay service is provided by Alliance & Leicester Commercial Bank, and advanced levels of data encryption technology ensure that your sensitive banking details are transmitted in a secure and confidential way.
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If you would still prefer to pay by standing order, you must give your Bank or Building Society the following information:
For Girobank Standing Orders to the Credit of:
Hastings Borough Council
Giro Account Number: 3148122
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If you are having difficulty in paying your Council Tax, please contact us for advice.
It is important that you do this as soon as you start to experience problems with meeting your payments. This is because you might be able to get Council Tax Benefit and any entitlement to this starts from the date you apply - it cannot normally be backdated.
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Please remember that your bill assumes that your circumstances will remain the same for the whole of the financial year up to the end of March. Therefore, if you move, please let us know your new address. Similarly, if your bill shows that you are getting a discount, you must write to us within 21 days if you are no longer entitled to receive it. This would happen if you stop living on your own, or if a member of your household is no longer eligible to be disregarded when calculating your bill. The opening hours and address of Hastings Local Taxation Services are given below and on your bill. If possible, please quote the account reference number shown on the front of your bill when you call or write to us.
The Revenues and Benefit Service Counters at Aquila House are open Monday to Friday from 8.45am to 4.45pm (4.15pm Fridays).
When telephoning, please call the number shown on the front of your bill.
Our call centre is open Monday to Friday from 8.45am to 4.45pm (4.15pm Fridays).
Please contact us for further information.
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This page last updated: 11/06/2010